We help e-commerce brands build the email infrastructure that turns one-time buyers into loyal customers.
Your best customers
are already on your list
Every brand fights for attention, but only a few own the space where real connections happen. Email is where your most engaged customers choose to listen. No scrolling, no competing ads, just your message, your story, your offer.
While acquisition gets more expensive every year, email quietly drives consistent, high-margin revenue on the back-end. It builds loyalty, boosts LTV, lowers acquisition costs, and keeps your brand top-of-mind with already warm leads.
That's why leading brands treat their email strategy like an asset, and consistently generate 30–40% of store revenue every month.
✓
Reliable revenue from an owned asset
✓
Higher ROI on your ad spend
✓
No unnecessary discounts
Our Process
How we work
01
Audit & Discover
We start with a deep-dive audit of your current email setup. Pop-ups, flows, campaigns, and overall performance. You'll get a clear picture of what's working, what's missing, and where the highest-leverage improvements are.
02
Strategize
We design a tailored retention roadmap built around your brand goals and customer lifecycle, forecasting impact, identifying quick wins, and creating a data-backed plan that maximizes ROI from day one.
03
Create & Implement
We bring your strategy to life, crafting high-converting pop-ups, flows, and campaigns that align with your brand voice and visuals. Every detail, from copy to design to technical set-up, is handled in-house.
04
Optimize & Scale
Once live, we continuously track performance, test creative variables, and refine your strategy based on real data. You'll receive weekly performance reports and monthly deep dives to ensure growth stays consistent and compounding.
FAQ's
Frequently asked questions
How is Forma Agency different from other agencies?
We don't see ourselves as a vendor — we work with you as a partner. We take the time to understand your business, your customers, and your long-term goals. You get hands-on attention, daily communication, and direct collaboration. We focus on building a strong long-term email strategy that feels authentic and valuable to your customers, without throwing around unnecessary discounts.
How long does it take to see results?
What services do you offer?
How much of our time will this take? We are already busy.
What are the costs?
Book a call today!
Book a discovery call with our founder Edvin and see how we can help your brand grow through email.